Shipping Policy

Shipping Policy

Thank you for shopping with MedixRestore. We work hard to ensure your order arrives quickly and safely. Please review the shipping details below.

Processing Time

All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.

If we experience high order volume, processing times may be delayed. If any major delay occurs, we will contact you by email.

Shipping Times

Shipping times vary based on your location.

Location Estimated Delivery Time
United States 7-15 business days
Canada 7-15 business days
United Kingdom & Europe 7-20 business days
Australia & New Zealand 7-20 business days
Other International Locations 10-25 business days

Please note that shipping times are estimates and may vary due to customs processing or carrier delays.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 48 hours to update.

Incorrect Address

Please ensure your shipping address is complete and correct. MedixRestore is not responsible for orders shipped to incorrectly provided addresses. If you need to change your address, contact us before your order ships.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, we are no longer responsible for the package. If you believe your package is lost or stolen, please contact the shipping carrier directly. You may also contact us and we will assist where possible.

Customs, Duties, and Taxes

International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer and are not included in the product or shipping cost.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: customerservice@medixrestore.com
Website: https://MedixRestore.com

We’re here to help.